DRAFT. This is a template for the site operator, not legal advice, and not a statement that any law is met. Have a lawyer review it before you rely on it.

Refund Policy

This is a draft refund policy for SiteAid subscriptions billed through Stripe. It does not promise a refund. The operator and a lawyer should replace it with the rule they will actually follow.

Canceling

You can cancel a Starter or Pro subscription in the Stripe customer portal. The link is on the checkout success page when email is not configured, or it is emailed from the billing page when email is configured. Canceling stops renewal. It does not, by itself, return money already paid.

After cancel or a failed payment

The visitor script keeps working for 7 days after the subscription is marked past due or canceled. After that, the script for that site is an empty file and does not change the page. That grace period is not a refund.

Refunds

This installation does not issue refunds automatically. If you want a refund, email support@example.com with the address you used at checkout and the website on the subscription. The operator decides. Stripe may also have its own rules for a card payment.

A refund, a cancellation, or a subscription does not change whether a website conforms to WCAG or the ADA.

Audits

One-time audits are not charged through this checkout. They stay a conversation with the operator, and any refund for that work is whatever the operator agreed in writing.